Shipping policy

Shipping Policy

Effective Date: January 22, 2026

Processing Time

Orders are processed within 1-3 business days (Monday-Friday, excluding holidays).

Shipping Times

  • Standard Shipping: 7-14 business days
  • Expedited Shipping: 3-7 business days (if available)

Shipping times are estimates and not guaranteed. We are not responsible for carrier delays.

Shipping Rates

Calculated at checkout based on your location and order weight.

International Shipping

Currently, we only ship within the United States.

Tracking

You will receive a tracking number via email once your order ships.

Shipping Issues

  • Lost packages: Contact us after the estimated delivery window
  • Damaged packages: Refuse delivery or contact us within 48 hours with photo evidence
  • Incorrect address: We are not responsible for orders shipped to incorrect addresses provided by you

Contact: contact@vossene.com